Surfplay Casino Cookies Policy
This Cookies Policy explains how Surfplay Casino uses cookies and similar technologies when you visit or use our online casino services in Australia. It should be read together with our Privacy Policy and the other terms that apply to your use of the website.
Cookies help Surfplay Casino operate securely, remember selected preferences and understand how visitors use our platform. By continuing to browse the website, you may be asked to accept certain cookies or choose your preferences. Access to gambling services is restricted to people aged 18 and over.
Understanding Cookies
Cookies are small text files placed on your computer, smartphone, tablet or another internet-connected device when you visit a website. They allow the website to recognise your device and retain limited information about your activity, settings or preferences.
Some cookies are stored only for the duration of your browsing session. These are deleted when you close your browser. Other cookies remain on your device for a set period or until you remove them manually. The length of time a cookie remains active depends on its purpose.
Surfplay Casino may also use similar technologies, such as pixels, tags, local storage and software development tools. In this policy, the word "cookies" includes these technologies where they perform a comparable function.
Cookie Categories
The cookies used on the Surfplay Casino website can be grouped according to their function. A single cookie may support more than one purpose, although we aim to use each technology only where it is relevant to the operation, security or improvement of our services.
- Essential cookies support core website features, security controls and account functions.
- Performance cookies provide information about how visitors use the website and help us identify technical issues.
- Functional cookies remember choices and settings so that the website can provide a more personalised experience.
- Marketing cookies may help measure promotional activity or present advertising that is more relevant to your interests.
Cookie names, providers and retention periods may change as the website develops. Where appropriate, further information will be displayed through our cookie preference tool.
Cookies We Need
Essential cookies are necessary for the website to function properly. They can support activities such as maintaining a secure session, processing navigation requests, remembering consent choices and protecting the platform from suspicious or abusive activity.
Without these cookies, certain services may not be available or may not operate reliably. For example, the website may be unable to keep you signed in during a session, maintain the contents of a transaction flow or apply important security settings.
Because these technologies are required for core functions, they may not be disabled through the standard cookie preference controls. You can usually block them through your browser, but doing so may prevent parts of Surfplay Casino from working correctly. Essential cookies do not generally identify you by name, although information connected with your device or account may be processed where needed to provide the requested service.
Measuring Website Performance
Performance cookies help Surfplay Casino understand how the website operates and how visitors interact with it. They may record information such as the pages visited, the time spent on a page, the route used to reach a feature and whether an error occurred.
This information is normally assessed in an aggregated or pseudonymous form. It can help us identify slow pages, broken links, confusing navigation and other technical or usability problems. We may use these insights to improve the stability, design and performance of the casino platform.
Performance cookies are not intended to provide the functionality needed to place bets, play games or manage an account. If you decline them, the website should remain available, although Surfplay Casino may have less information to use when improving the service.
Remembering Your Preferences
Functional cookies allow the website to remember choices you make. Depending on the features available, this may include language or display settings, preferred interface options, cookie consent selections and other settings that make your visit more convenient.
These cookies can reduce the need to enter the same preferences repeatedly. They may also help Surfplay Casino deliver features that you have requested. If you remove or reject them, some personalisation may be lost, but the main website may continue to operate.
Functional cookies should not be confused with essential security or account cookies. Their role is generally to improve your experience rather than to provide the basic technical connection required to access the website.
Advertising and Promotions
Marketing cookies may be used to understand the effectiveness of promotional campaigns, limit how often an advertisement is shown or help deliver advertising that is more relevant to your browsing interests. They may also assist Surfplay Casino and its advertising partners in measuring visits that result from a campaign.
These cookies can collect information about browsing activity across a website and, in some cases, across different websites or services. They may be placed by Surfplay Casino or by approved third-party providers acting on our behalf. Such providers are expected to process information according to their own published policies and the arrangements applicable to the service.
Surfplay Casino does not use marketing cookies as a substitute for age or identity checks. Marketing preferences do not change the requirement to be at least 18 years old or any account, safety and responsible gambling controls that apply to the platform. If you decline marketing cookies, you may still see promotional content, but it may be less tailored and campaign measurement may be limited.
Controlling Your Choices
Where available, you can use the cookie banner or preference centre on the Surfplay Casino website to accept or reject optional cookie categories. Your choices may be saved in an essential cookie so that the preference request does not appear every time you visit.
You can also manage cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device.
- Delete existing cookies.
- Block all cookies or selected categories.
- Allow cookies only from particular websites.
- Receive a notification before a cookie is placed.
Browser controls vary by device and software. Blocking all cookies may affect login functions, preferences, security features and other parts of the website. Deleting cookies may also reset choices you have already made. If you use more than one browser or device, preferences may need to be managed separately on each one.
You can revisit your cookie choices where the preference tool is available. Choosing not to allow optional cookies will not remove your account or prevent you from using features that do not depend on those technologies, although some functions may be less personalised.
Cookies From Other Providers
Some services integrated into the Surfplay Casino website may be provided by third parties. These providers may use their own cookies or similar technologies for functions such as analytics, security, content delivery, payment support or campaign measurement.
Third-party cookies are controlled by the organisation that places them, not always by Surfplay Casino. Their use may be governed by the provider's own cookie notice and privacy policy. We recommend reviewing those documents where you want to understand how a third party collects, uses or retains information.
Third-party tools may change over time as technical providers, website features or business requirements change. Surfplay Casino takes reasonable steps to use providers that are relevant to the service and to configure optional technologies appropriately. We do not guarantee that every third-party service will use identical settings or retention periods.
Changes to This Policy
Surfplay Casino may update this Cookies Policy when the website changes, new technologies are introduced, existing tools are replaced or applicable privacy expectations develop. The revised version will be published on this page with an updated effective date where appropriate.
Material changes may also be presented through the website's cookie notice or preference centre. We encourage you to review this page periodically so that you remain informed about the way cookies are used.
If you have a question about this Cookies Policy or your available choices, please use the contact page. This policy applies to the Surfplay Casino website and does not automatically apply to websites operated by third parties, even where links to those websites are available through our platform.
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